Consumers Energy reports a scam is afoot. You get a phone call demanding immediate payment or your utilities will be shut off and you must pay now. Consumers says they “never demands payment using only a pre-paid credit card, and urges customers to never be coerced into paying an energy bill over the phone using a Green Dot card or other pre-paid credit card. In addition, customers should never give personal information or money over the phone to anyone they do not know.”
On their website, CE describes ways to pay. Click here for details.
CE comments “Business or residential customers who believe they may have been victims of this scam or who have related concerns should call Consumers Energy at 1-800-477-5050.”